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Kill the Scripted Customer Service Response!

Before it Kills Your Customer Experience

Customers don't use scripts, so why should your support team?  In today's customer-centric world your customer service team should be empowered and trusted to have real one-on-one conversations with your customers.

Customers know when you are using a script, and they don't like it. Scripts are impersonal, irritating to customers, and demotivating to your customer support team.. 

Download our white paper to learn:

  • Why companies use scripts
  • Why scripts are bad for business
  • How to get rid of the scripts for good
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