Featured Resources

Business to Business Customer Support Resources

  • Customer Support and Software Development Drives Business Growth

    Customer Support and Software Development Drives Business Growth

    Learn more about how customer support and software development can work together in a strong circle of communication to drive business growth. The two departments collaborate together very well.

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  • Customer Support Software ROI Calculator

    Customer Support Software ROI Calculator

    Customer support software is a great investment that can save you money. Try our B2B help desk software calculator and determine your ROI (return on investment) in minutes!

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  • Understand Your Business to Business Customers Better0:39

    Understand Your Business to Business Customers Better

    Watch our quick TeamSupport video on how your business to business software company can better understand your business customers to provide exceptional customer experience.

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  • The ROI of Customer Support

    The ROI of Customer Support

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  • Tiered Customer Support is Dead

    Tiered Customer Support is Dead

    and that's good for business. Learn how a non-tiered, collaborative approach to customer service delivers better results.

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  • The Ultimate Guide to B2B Customer Support

    The Ultimate Guide to B2B Customer Support

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  • Customer Support Power Animal

    Customer Support Power Animal

    What is your customer support power animal? Take our quiz to find out.

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  • Reduce Customer Support Costs and Increase Efficiency0:44

    Reduce Customer Support Costs and Increase Efficiency

    Reduce your help desk cost and increase agent efficiency with customer support software built for B2B software companies. Learn more by watching this short video.

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  • Customer Support Site Grader

    Customer Support Site Grader

    How does your customer support site stack up? Take this quiz to find out.

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  • Kill the Scripted Customer Service Response!

    Kill the Scripted Customer Service Response!

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  • Customer Experience in B2B (Business to Business)

    Customer Experience in B2B (Business to Business)

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  • Leverage Your Team's Collective Knowledge for Better Customer Support

    Leverage Your Team's Collective Knowledge for Better Customer Support

    Learn how adding collaboration to the help desk makes strategic sense as you work to improve the customer experience, and why the best customer support software enables a team approach.

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  • CHECKLIST: Choosing the Right Help Desk Software

    CHECKLIST: Choosing the Right Help Desk Software

    All help desk software is not created equal. Download our checklist to help choose the right help desk software for your business needs.

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