CHECKLIST: How to Build a Great Customer Support Site

Customers love self-service, and it's a great way to reduce your support costs as well. One of the best things you can do is build a customer support site to provide customers the information they need and reduce your support costs at the same time.

Although this can be an intimidating project we've put together a handy checklist to help you build a great customer support website, from choosing the right platform to creating your site and sharing it with the world!

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Customer Service & IT: Working Together for Success
Customer Service & IT: Working Together for Success

Over the past decade, few areas of a business have evolved more than the IT department. With tec...

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Better Customer Support Through Collaboration
Better Customer Support Through Collaboration

Why your company should use TeamSupport in less than 90 seconds: Collaborative customer support software th...

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