Customer Support Power Animal

What's Your Power Animal?

What summarizes your style of customer support? Do you like to pounce on the right answer or go for a stroll with a customer and hear their thoughts?

Find My Power Animal
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5 Tips to Improve the Customer Experience and Increase B2B Efficiency
5 Tips to Improve the Customer Experience and Increase B2B Efficiency

Customer Experience is arguably one of the hottest buzz words of the year, with benefits like better custom...

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Why Hiring a Customer Experience Manager is BS
Why Hiring a Customer Experience Manager is BS

There's been a lot of focus lately on hiring "Customer Experience Managers", especially by companies in the...

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