CUSTOMERS: THE GOOD, THE BAD AND THE UGLY

Guest Post: Not Everyone Makes a Great Customer

It takes a lot of patience to handle the array of customers that customer service agents are confronted with on a daily basis. Our friends at The Website Group have created a fun infographic on the most common personalities who are NOT the greatest customers, and shows how to deal with the different types of customers. 

From the know-it-all to the sneaky ninja to our personal favorite, Mr. Langry we hope you'll get a laugh out of this as we did. Check it out below!

Infographic Courtesy of: The Website Group
 

Ashley Phillips is Managing Director of The Website Group, a UK based Digital Agency specialising in pay monthly business web design, Search Engine Optimisation (SEO) and Social Media Marketing.

 

Previous
Building Customer Service Reports: 5 Key Metrics to Include
Building Customer Service Reports: 5 Key Metrics to Include

As a customer service professional, you have all sorts of data at your fingertips. From hourly t...

Next
4 Common Customer Service Mistakes to Avoid
4 Common Customer Service Mistakes to Avoid

Mistakes can be dangerous to make in customer service. While they may not feel impactful on thei...

×

Subscribe to our B2B Customer Support Blog!

First Name
Last Name
Company Name
Thanks for joining!
Error - something went wrong!